Help & Answers

Frequently Asked Questions

Commercial signage questions we get asked most: timelines, permitting, coverage, licensing, maintenance and LED conversion.

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Projects & Timelines

How long does commercial sign installation take?

Most standard commercial installations are completed in a single day. The timeline depends on the sign type, mounting height, electrical work and site conditions. A simple wall sign or set of channel letters often takes a few hours, while large pylon signs, multi-sign rollouts, or jobs requiring cranes and electrical hookups can run one to several days. Once we have assessed your site, we give you a firm schedule before work begins.

How much does a commercial sign installation cost?

Every project is priced individually, because cost depends on sign type, size, mounting height, electrical needs, site access and permitting. Rather than quote a misleading ballpark, we provide a detailed written quote after reviewing your project.

What types of signs do you install?

A full range of commercial signage: channel letters, illuminated and non-illuminated wall signs, monument and pylon signs, blade and projecting signs, directional and wayfinding signage, digital and LED displays, and large-format building graphics. If you are not sure what suits your storefront or building, we can help you choose.

Permitting & Compliance

Do you pull the permits for sign installation?

Yes. We handle the permitting process for you, including researching local sign codes, preparing and submitting applications, and coordinating with the municipality through approval. Permit timelines are set by the local jurisdiction and can add anywhere from a few days to a few weeks to a project, so we recommend starting early.

Are your crews licensed and insured?

Yes. Our crews are fully licensed and insured, and we carry the coverage commercial property owners and brand accounts expect. Certificates of insurance are available on request before any work begins.

What is vertical rope access and when is it needed?

Vertical rope access is a rigging technique that lets trained technicians safely reach signage on tall buildings or hard-to-access elevations using ropes and harnesses rather than cranes or scaffolding. It is used when a sign sits high on a structure, or in a spot a lift cannot reach. It is faster to set up, less disruptive to the site, and more cost-effective for many high-rise installations and repairs.

Coverage & Accounts

What areas does Highmark serve?

Highmark serves the entire state of Florida. If you have a location just outside Florida, or a multi-site account that extends beyond it, get in touch. We can often accommodate work outside our standard service area.

Do you work with national brand accounts?

Yes. We work with national and multi-location brand accounts, handling rollouts, brand-standard compliance, and consistent installation and service across sites. We are set up to coordinate with corporate facilities and brand teams and to keep documentation consistent across every location.

Do you manufacture signs or only install them?

Highmark handles both fabrication and installation for commercial signage projects, and can also install and service signage you already have. For the specifics on a particular project, contact us and we will confirm exactly how your sign will be produced.

Service & Maintenance

Do you offer maintenance programmes?

Yes. Ongoing maintenance programmes keep your signage clean, lit and looking sharp, including scheduled inspections, lamp and LED replacement, electrical repairs and cleaning. Regular maintenance catches small issues before they become costly failures and extends the life of the asset.

How quickly can you respond to emergency sign repairs?

We prioritise emergency repairs, because a dark or damaged sign costs you visibility and business. Contact us and we will dispatch a crew as quickly as possible, typically responding same day or next day depending on location and crew availability. Maintenance-programme customers receive priority response.

What is LED conversion and how much can it save?

LED conversion means retrofitting older fluorescent or neon signage with modern LED lighting. LEDs draw significantly less power, last far longer and need far less maintenance. Many businesses see meaningful reductions in sign energy use and a sharp drop in relamping and repair calls. We assess your existing signs and show the expected savings for your specific setup.

Still Have A Question?

Talk to someone who does this every day.

Tell us about the site and the signage, and we will give you a straight answer on scope, permitting and timing.

Request a Free Estimate →
Call (386) 444-9666

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