FAQ

Yes. We handle the permitting process for you, including researching local sign codes, preparing and submitting applications, and coordinating with the municipality through approval. Permit timelines are set by the local jurisdiction and can add anywhere from a few days to a few weeks to a project, so we recommend starting early.

Highmark serves the entire state of Florida. If you have a location just outside Florida or a multi-site account that extends beyond it, reach out — we can often accommodate work outside our standard service area.

We're an installation and service specialist. We don't run our own fabrication shop, but we coordinate fabrication through trusted manufacturing partners when a project calls for it — so we can handle everything from building a new sign through final installation, or simply install and service signage you already have.

Every project is priced individually because cost depends on the sign type, size, mounting height, electrical needs, site access, and permitting. Rather than quote a misleading ballpark, we provide a detailed written quote after reviewing your project — contact us and we'll get you an accurate estimate.

We install a full range of commercial signage, including channel letters, illuminated and non-illuminated wall signs, monument and pylon signs, blade and projecting signs, directional and wayfinding signage, digital and LED displays, and large-format building graphics. If you're not sure what fits your storefront or building, we can help you choose.

Yes. We offer ongoing maintenance programs that keep your signage clean, lit, and looking sharp — including scheduled inspections, lamp and LED replacement, electrical repairs, and cleaning. Regular maintenance catches small issues before they become costly failures and extends the life of your investment.

We prioritize emergency repairs — a dark or damaged sign costs you visibility and business. Contact us and we'll dispatch a crew as quickly as possible, typically responding same-day or next-day depending on location and crew availability. Maintenance-program customers receive priority response.

LED conversion means retrofitting older fluorescent or neon signage with modern LED lighting. LEDs draw significantly less power, last far longer, and need far less maintenance — many businesses see meaningful reductions in their sign's energy use and a sharp drop in relamping and repair calls. We'll assess your existing signs and show you the expected savings for your specific setup.

Yes. We work with national and multi-location brand accounts, handling rollouts, brand-standard compliance, and consistent installation and service across sites. We're set up to coordinate with corporate facilities and brand teams and to keep documentation consistent across every location.

Yes. Our crews are fully licensed and insured, and we carry the coverage commercial property owners and brand accounts expect. Certificates of insurance are available on request before any work begins.

Yes. Our crews are fully licensed and insured, and we carry the coverage commercial property owners and brand accounts expect. Certificates of insurance are available on request before any work begins.

Vertical rope access is a rigging technique that lets trained technicians safely reach signage on tall buildings or hard-to-access elevations using ropes and harnesses, rather than cranes or scaffolding. It's used when a sign sits high on a structure or in a spot a lift can't reach — it's faster to set up, less disruptive to the site, and more cost-effective for many high-rise installations and repairs.